Shipping And Delivery
Shipping And Delivery
All items offered on Joliny are made-to-order. This means that when you place your order, we print that item/s just for you, one at a time for the reliable quality!
We work with different artists and manufacturers worldwide. This is the reason for the delivery times below. Keep in mind that that is also the reason we are able to offer such amazing pricing on our products.
Shipping Price & Taxes
Kindly Note: Total Delivery Time = Production Time + Shipping Time
| Shipping Method | Rate | Taxes |
|---|---|---|
| Standard Shipping Orders $0.00 – $99.80 |
$5.99 | FREE |
| Fast Shipping | $9.99 | FREE |
| FedEx / DHL / UPS | $39.99 | FREE |
| Free Shipping Orders $99.90 and above |
FREE | FREE |
Shipping & Handling
With busy special occasions including (but not limited to) Valentine's Day, Women's Day, Mother's Day, Father's Day, Independence Day, Halloween, and Christmas, ETA might extend a few days longer.
| PRODUCT | PRODUCTION TIME (Business Days) |
SHIPPING TIME (Business Days) |
|---|---|---|
| Ornament | 1-3 | 7-12 |
| Apparel | 1-3 | 7-12 |
| Poster | 1-3 | 7-12 |
| Mug | 1-3 | 7-12 |
| Canvas | 1-3 | 7-12 |
| Pet Bowl | 1-3 | 7-12 |
| Garden Flag | 1-3 | 7-12 |
| Blanket | 1-3 | 7-12 |
| Keychain | 1-3 | 7-12 |
| Stocking | 1-3 | 7-12 |
| Garden Stake | 1-3 | 7-12 |
| Metal Sign | 1-3 | 7-12 |
| Wood Sign (Door Sign) | 1-3 | 7-12 |
| Key Hanger | 1-3 | 7-12 |
| Decorative Mat | 1-3 | 7-12 |
| Passport Holder | 1-3 | 7-12 |
| Luggage Cover | 1-3 | 7-12 |
| Remembrance Collar Sign | 1-3 | 7-12 |
| AOP Sweatshirt | 1-3 | 7-12 |
| Acrylic Plaque | 1-3 | 7-12 |
| Candle Holder | 1-3 | 7-12 |
| Photo Frame | 1-3 | 7-12 |
| Tumbler | 1-3 | 7-12 |
| Pillow | 1-3 | 7-12 |
| Camping Tarp | 1-3 | 7-12 |
| Graduation Stole | 1-3 | 7-12 |
The above timeframes apply only to orders shipped to the United States (excluding overseas territories and islands), Canada, Australia using standard shipping.
Most of our orders are processed and shipped within the above timeframes; however, timeframes are approximate and may vary. Some items/orders may take longer to ship and/or deliver. International Orders may take additional days for customs clearance—unfortunately, we cannot influence that process and apologize for any delay.
Large orders (canvases, posters) cannot be shipped to PO Box addresses and will be shipped separately to ensure safe delivery. Free shipping policy does not apply.
When the order is ready to ship, a tracking link will be sent to your email so you can follow the package along the way.
Order Tracking
You will receive a confirmation email with a tracking link so that you can follow your order along the way! Please allow 5–7 days for the carrier to scan your package into their system.
If you try to track your package and no information is available, it just means that the carrier has not yet processed your package. When the package is scanned into the system, the tracking event will populate on the tracking page.
If it is past your estimated arrival date, please contact us and we can process it for you.
Address Error
Please make sure you provide the correct address at checkout as we are not responsible if your order is sent to the wrong address.
If you contact the last-mile carrier after the order leaves our warehouse and ask them to forward or redirect your package, we are not responsible if the package is lost, stolen, or damaged.
Customer service is our top priority and we will do everything we can to take care of you. Thank you for considering Joliny—if you have any questions, please feel free to contact us at support@joliny.com.